About Us

FD Faktor Trust DOOEL Skopje was founded in 2010. Its primary business activity are trade finance solutions for legal entities.

The company has been granted a license by the Ministry of Finance of the Republic of North Macedonia in accordance with the Law on Financial Companies. The company’s main goal is to support the growth of businesses operating in Macedonia by providing liquidity, enabling continuous growth and uninterrupted operational cycles.

The company adheres to internal policies and procedures, approved by the regulator (The Ministry of Finance). As of 2013 the company holds the Excellent SME MACEDONIA certificate, issued by the international credit rating agency Coface – Croatia, which confirms that Faktor Trust is one of the successful and reliable Macedonian companies.

In 2019 FD Faktor Trust became the first Macedonian member of the global network for independent factoring companies Factor Chain International.

Vision

By providing flexible finance solutions, specially adapted to the business needs of our clients, we aim to be a catalyst for growth and development of Macedonian companies.

Values

Transparency

To be fair and transparent in all business dealings with clients, colleagues and authorities in order to build long-lasting partnerships.

Vigilance

By keeping up with the developments and by being dedicated to self-improvement, we provide the best possible financial solutions to our clients.

Efficiency

Our quick and efficient operation saves time and money for our clients.

Flexibility

We strongly believe that every business is unique and that is why we offer creative solutions tailored to the needs of every client.

Quality Policy Statement

  • The management’s main drive for the Quality Policy is to satisfy the needs and demands of the clients by providing high-quality services.
  • The aim of the Quality Policy is to ensure a well-defined quality system which guarantees the best possible services for the clients.
  • Quality is defined as meeting the needs and requirements of our clients, in compliance with contracts, tender documents, feedback from clients and adherence to requirements from international and domestic standards, laws and regulations.
  • Positive company culture in terms of client communication and relations is a strategic commitment of FD Faktor Trust management team.
  • We are dedicated to constant improvement of the services, the manner in which they are provided and the delivery speed, as well as feedback and cooperation with the clients.
  • All employees are committed to perform their tasks in accordance with the Quality Policy and the quality system.
  • The continuous education and training of both management and employees are a guarantee that our quality goals are easily attainable.
  • All employees strive to meet the requirements of the ISO 9001:2008 standards.